
It is worth mentioning that Intel does not recommend the use of any kind of adapters, dockings, or converters.

We recommend updating to that driver that has been released to address this issue as per Dell* documentation and also since this is the customized and recommended driver provided by DELL* for your computer model.

I tried restarting this morning and had to disconnect the USB-C cable from the laptop to get the system to reboot.

Update 2: So while the issue is now less frequent it still persists. After installing the nvidia driver I was able to shut down. I previously wasn't able to shut down the laptop with the dock connected. I verified by using the sudo lshw -c video command and installed nvidia via the software and updates panel with a reboot.

I'm running ubunu 18.04 on an Acer A515 with NVIDIA MX150 using the proprietary driver.Įdit: Well I thought I was using the proprietary driver. everything else connected to the dock still works. After a period of time that ranges from minutes to hours, the two external displays i have will go blank.
